First time at Gil's and it won't be my last. Easy to schedule online, quick and easy check in. I Scheduled an oil change and waited in their waiting area. Very clean and comfortable with coffee and water available. I asked them to look at the brakes as I was told by another dealer that they were in need of service. Less than an hour they told me the car was done. They said the brakes were checked and they were fine and didn't need replacing at this time. Nice to deal with a company that doesn't try to sell you something you don't need. Quick and easy check out and no surprises. I have already scheduled another service with Gil's and look forward to another pleasurable experience.