0.5

I have 2 vehicles that I have had serviced at Gil's in Halfmoon and the 2 most recent visits have led me to decide to seek a new garage. The first incident was in April when I brought my 2015 Subaru Outback Limited in for an oil change. I got most of the way home & was called by Gil's to return as soon as possible for "a check that wasn't performed" and was told it should only take about 5 minutes. I returned, it took approximately another 45 minutes, not 5 minutes & my husband speculated they had put ordinary motor oil in the vehicle not the required synthetic motor oil. We were NOT impressed! Then I scheduled an appointment for tire rotation, oil/filter change & a diagnosis of a problem with the stereo system in our 4Runner. I was told I had to leave the car all day. I called to find out if the vehicle was done & was told they didn't get to the diagnosis of the stereo issue. THIS WAS THE WHOLE REASON FOR THE FULL DAY APPOINTMENT!!! Done with Gil's!!!

5

I have been a customer for about one year and, with two older vehicles, have been in the shop a number of times. Honest assessments about what work needs to be done (and what work does not need to be done), high quality work performed, and excellent customer service! I highly recommend Gil's!

5

Outstanding customer service from beginning to end! Honest, friendly, professional and trustworthy. All the staff that I have encountered at every level have been wonderful and go the extra mile to understand any issue you may be having with your car. I would never go anywhere else!

5

I went to Gil's as a new customer for a minor repair. I cannot thank Paul and the crew for their kindness. It is so nice to know that there is an honest garage out there. You definitely have a repeat customer in me and I most certainly will recommend Gil's garage to my friends, coworkers and family! Thank you so much!

5

Fast and professional service as always! Tom at the front desk is always a pleasure to work with and knowledgeable as well.

5

Thanks!

5

Good Job. The front brakes are real smooth now. Thank you very much. Stan

5

I'm so happy and relieved to finally find a garage that I can trust and not feel like I'm being take advantage of. They are honest, polite and professional.

5

Always friendly and never pushy!

5

Easy to get the work done that you want!